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7 results in Messaging
Showing 7 of 7 articles
- Blogmessaging
Sending transactional SMS and email from your application
Receipts, reminders and one-time codes should come from your systems automatically — through a provider API, with templates and logging.
By Micah Ondiwa 1 min
Read more - Blogmessaging
Designing reliable notification queues and retries
Never send messages inside a user's request. A queue with retries, back-off and de-duplication keeps notifications reliable when providers wobble.
By Micah Ondiwa 1 min
Read more - Blogmessaging
Payment reminders that get paid
Polite, timely reminders with the amount, due date and an easy way to pay reduce late payments without harming relationships.
By Micah Ondiwa 1 min
Read more - Blogmessaging
WhatsApp Business messaging: when it fits
WhatsApp is where many customers already chat. Business messaging needs approved templates, opt-in and a plan for replies.
By Micah Ondiwa 1 min
Read more - Blogmessaging
USSD, SMS or an app: choosing a channel
Match the channel to your users' phones, connectivity and the interaction — one-way alerts, short menus or rich self-service.
By Micah Ondiwa 1 min
Read more - Blogmessaging
Email templates that render everywhere
Email clients render HTML inconsistently. Simple layouts, inline styles and testing keep transactional and marketing emails readable.
By Micah Ondiwa 1 min
Read more - Blogmessaging
Reducing missed appointments with SMS reminders
Well-timed reminders with a clear way to confirm or reschedule help clinics, salons and service businesses keep their schedules full.
By Micah Ondiwa 1 min
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