GuideHosting & domains
Setting up email on phones and desktop clients
By Inara Crest Engineering 1 min read
Use the right incoming and outgoing settings, secure connections and app passwords where required.
Most connection problems come from small settings mistakes.
1. Use IMAP
Keeps mail synchronised across devices.
2. Use the correct servers
Incoming and outgoing server names from your provider.
3. Use secure connections
SSL/TLS on the recommended ports.
4. Authenticate outgoing mail
Outgoing servers require your username and password.
5. Test
Send and receive a message on each device.
6. Use secure apps
Use reputable mail apps and keep them updated. Turn on device passcodes so mail on a lost phone is protected.
7. Remove old accounts
When staff leave or change devices, remove company mail from old devices.
About the author
Inara Crest Engineering
Engineering team
Written by the Inara Crest Technologies engineering team, who design, install and support software, network, security, power and data centre systems for organisations in Kenya and East Africa.