Resources & technical library
Step-by-step technical guides.
Step-by-step technical guides for software, networks, security, power, data centres, hosting and transport systems.
Plan and specify
What to decide and document before you request quotes or start installation.
Build and install
Practical standards for cabling, power, security systems and business software.
Operate and support
Keeping systems maintained, secure and documented after go-live.
Showing 12 of 40 articles
- Guideproject delivery
Project handover pack contents
What a complete ICT project handover should include, from as-built drawings and test results to warranties and support contacts.
By Inara Crest Engineering 1 min
Read the guide - Guidemanaged it
IT policy essentials
Acceptable use, passwords, devices, data handling and incident reporting — the short policies every organisation should have.
By Inara Crest Engineering 1 min
Read the guide - Guidemessaging
Bulk SMS in Kenya: sender IDs, consent and delivery
Register a branded sender ID, collect consent, honour opt-outs and design messages that arrive and get read.
By Inara Crest Engineering 1 min
Read the guide - Guidesoftware
Software handover checklist
Source code, credentials, documentation, environments and support arrangements — what you should receive when a system is delivered.
By Inara Crest Engineering 1 min
Read the guide - Guidesecurity
Physical security audit checklist
Walk the site with a checklist covering perimeter, entrances, sensitive rooms, cameras and procedures.
By Inara Crest Engineering 1 min
Read the guide - Guidemanaged it
The 3-2-1 backup rule, explained
Three copies, two types of storage, one off site — and at least one copy that ransomware cannot reach.
By Inara Crest Engineering 1 min
Read the guide - Guidesecurity
Hardening a new Windows workstation
A checklist to make a new computer secure before it reaches the user — updates, encryption, accounts and protection.
By Inara Crest Engineering 1 min
Read the guide - Guidedata & ai
Designing a survey that produces analysable data
Clear objectives, well-formed questions, a sound sample and a pilot run turn survey responses into evidence you can analyse.
By Inara Crest Engineering 1 min
Read the guide - Guideict equipment
Software licensing: keeping track of renewals and compliance
A simple licence register prevents surprise renewals, lapsed security software and compliance gaps.
By Inara Crest Engineering 1 min
Read the guide - Guidesecurity systems
CCTV and access control: what to specify before you request quotes
Define what each camera must achieve, how long footage is kept, how doors behave in a fire and how data is protected.
By Inara Crest Engineering 2 min
Read the guide - Guideproject delivery
Weekly project status report template
A one-page format covering status, progress, next steps, risks, issues and decisions needed.
By Inara Crest Engineering 1 min
Read the guide - Guidehosting & domains
SSL/TLS certificates: what they do and how to keep them valid
Certificates encrypt traffic and prove your site's identity. Automate renewal and cover every name your site uses.
By Inara Crest Engineering 1 min
Read the guide
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