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Network documentation every organisation should have

By Inara Crest Engineering 1 min read

Diagrams, an address plan, a device inventory and a credentials register turn outages from guesswork into routine fixes.

When something fails at 8 a.m. on a Monday, documentation is the difference between a fifteen-minute fix and a day of tracing cables. These are the documents worth keeping current.

1. Network diagrams

  • A physical diagram showing racks, switches, links and the internet connection.
  • A logical diagram showing VLANs, address ranges, firewalls and routing.

2. Address plan

Every subnet, its purpose, gateway and DHCP range, plus the static addresses of servers, printers, cameras and network devices.

3. Device inventory

Model, serial number, location, firmware version, warranty date and support contract for every switch, router, firewall, access point and server.

4. Cabling records

Outlet-to-patch-panel mapping and the cable test results from installation.

5. Credentials register

Administrative accounts for every device, stored in a password manager with access limited to the people who need it — never in a spreadsheet or on a sticky note.

6. Change log

A simple record of what was changed, when, by whom and why.

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About the author

Inara Crest Engineering

Engineering team

Written by the Inara Crest Technologies engineering team, who design, install and support software, network, security, power and data centre systems for organisations in Kenya and East Africa.

Corporate offices & enterprisesAgriculture & industrial processing#documentation#network-management#it-operations
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