Resources & technical library
Practical guidance for planning, building and running technology.
Guides and articles from the Inara Crest team on software, AI, networks, security, power, data centres, hosting, transport systems and IT support — written to help you make better decisions, whether or not you work with us.
Plan and specify
What to decide and document before you request quotes or start installation.
Build and install
Practical standards for cabling, power, security systems and business software.
Operate and support
Keeping systems maintained, secure and documented after go-live.
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5 results in Messaging
Showing 5 of 5 articles
- Blogmessaging
Two-factor authentication by SMS: strengths and limits
SMS codes are far better than passwords alone, but authenticator apps and passkeys are stronger. Know when each fits.
By Micah Ondiwa 1 min
Read more - Blogmessaging
Payment reminders that get paid
Polite, timely reminders with the amount, due date and an easy way to pay reduce late payments without harming relationships.
By Micah Ondiwa 1 min
Read more - Blogmessaging
WhatsApp Business messaging: when it fits
WhatsApp is where many customers already chat. Business messaging needs approved templates, opt-in and a plan for replies.
By Micah Ondiwa 1 min
Read more - Blogmessaging
USSD, SMS or an app: choosing a channel
Match the channel to your users' phones, connectivity and the interaction — one-way alerts, short menus or rich self-service.
By Micah Ondiwa 1 min
Read more - Guidemessaging
Email newsletters that reach the inbox
Authentication, consent, list hygiene and a simple unsubscribe are what keep bulk email out of spam folders.
By Inara Crest Engineering 1 min
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